Accessibility Is Freedom reported problem, the priority restroom’s door locker at Central WestGate department store won’t work

Last
weekend I went in visited the Central WestGate department store for 2 days.

At the Saturday I’ve found that the priority restroom door locker won’t work.
I’ve to let my girlfriend watched out the door for me.
On Sunday I went there again and still found it wasn’t fixed yet.

I asked a cleaner girl “It was all around as it this . ..” that’s what she said.
So I used the restroom again alone with no-one watched out for me, “Nah whatever .. .”.
I do understand very clear what I heard, but this is terrible.

Then I went to the Information Service Counter and reported the problem.
I met a very cute girl and I told her to get me an informed and she said “I would call to the team to get it fix ASAP…”

I went up to the 2nd floor for less than 5min, she called up “it was fixed, sir…”
“While the Mother Day weekend, there’re a lot of customer so we’d better get it fixed fast…” she said

This is cool, let me tell you guys what, this is a very good girl ever.
Fast and smart that I’ve never met for long time.
But for this one with a big smile & nice talking, better push her up to get the higher role.

I also checked on the 2nd floor and found the same problem!!
This should be a terrible understanding somehow
from the guy who is taking care the accessible facilities.

Finally I met the service team.
I showed them the other problem:

The tissues box installed too high for wheelchair customer almost unreached-able.
And I asked them why another room installed on the lower position?

Problems just like this happening all around us.
You might think this is just a tiny one,
but it is not for me and for the one who really need it..

Before I went back home, I went to the Information Service Counter again to let her know more story.
And I told her please let know for the progress . .

We all see the Central Department Stores have been done doing a good job.
Upgrading their accessible facilities, especially the priority parking spaces.
It is a very well done, and I always say THANK YOU out-loud.

But those problem that I do reported can’t leave it off.
The managers have to do the better service development including mind set.

We hope to see the better progress from Central soon.

THANK YOU
/SABA
Accessibility Is Freedom

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Issues:
– Priority Restroom : http://goo.gl/eQtZ2z
– Priority Parking : http://goo.gl/41h4nI

– Central Plaza : http://goo.gl/blDxVs
– Department Stores : http://goo.gl/a5E43F

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