Most of department store haven’t done a good job for he basic facilities for the disabled, how this have been done?

Currently in Thailand has new small department store popup like a mushroom.
Beautiful designed seem to be nice to visit.

During Songkran festival holiday, me and my girl friend visit one department store for coffee and dessert.
Since I passed by this department store everyday, let’s give them a try.
“The Int Department” that locate before the Bhumibol 1 bridge.

First time visit the place, I took a chance to exploring the place.
I would say I was disappointed, there are almost no facilities at all for the disabilities.
– There are no toilets for the disabled.
– There are so many spots with steps.
– Ramps for wheelchair seem to be okay, but slope not too steep but very slippery. Opportunity for seniors to slip very high.
– Disabled parking in front but fully parked.
While I’m trying to took a photo of the parking.
A car pulled in just like that.
I asked the guard why allow other people who’s not disabled to park?
He said the disabled parking only apply during “daylight” !!!
Anyone can park at night.
Sorry I feel too much funny, I just know the disabled not allow to go out at night.

Why the newly build department store like this, can possibly build without correct standard?
Who approved the design?
All executive managers, someone please give me an answer?
Which district office (government side) approve this building?
Please recheck and do something.
Don’t leave this matter too long.
This will not impress the prime minister if he find out.