I came across here since I got a business discussion with my friend.
I couldn’t help but went observing its priority parking down there at 1st, 2nd, 3rd, and 4th floor of the mall. The result was that only the 4th-floor one was left for the parking. It seemed there was a high demand on this type of parking. I always saw those ineligible people who were indeed unnecessary to park on this spot but insisted to do so: pregnant but perfectly good condition, or an elderly with good health.
For the security, I understood that they had to be flexible and balance between being strict and adjustable. They also need to protect their job since their excessive enforcement of rules of law toward clients would definitely affect their job security. However, the landowner was also highly responsible for this issue. The poor management would result in the chaos and disorder of the use of parking, as it’s happening every day.